Skills & Competencies for Storage Management Specialist II

Storage Management Specialist II job profile

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JOB SUMMARY for Storage Management Specialist II

Supports the organization's storage systems with capacity planning, allocation, monitoring, and actions to optimize the storage systems.

JOB RESPONSIBILITIES for Storage Management Specialist II

Plans, configures, troubleshoots, and implements storage systems hardware, software and procedures. Maintains efficient and reliable backup and recovery procedures. Experienced with operating systems and Storage Area Networks (SAN) and backup solutions. Generates reports on storage usage.

Storage Management Specialist II SALARY RANGE

BASE 50%
$101,305
TOTAL 50%
$104,120
Job Level
P02
Job Code
IT10000508
Education/Degree
Bachelor's Degree
Reports To
Manager

Storage Management Specialist II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Storage Management Specialist II skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Storage Management Specialist II

1 Industry Competency – Hardware Troubleshooting
Proficiency Level -2
Skill definition-Identifying and fixing operational or technical problems within a hardware device or equipment to ensure efficient performance.
Level 1 Behaviors
(General Familiarity)
Explains basic computer hardware set-up, configuration, and troubleshooting.
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Level 2 Behaviors
(Light Experience)
Conducts basic electronic principles troubleshooting to determine problems in hardware or equipment.
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Level 3 Behaviors
(Moderate Experience)
Provides basic to advanced hardware troubleshooting support to improve business functionality and technical performance.
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Level 4 Behaviors
(Extensive Experience)
Guides junior leadership in maintaining and troubleshooting intermediate to complex issues of computer hardware.
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Level 5 Behaviors
(Mastery)
Establishes innovative network troubleshooting methods for both hardware and software issues.
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3 Storage Management Specialist II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Storage Management Specialist II
Proficiency Level - 4
5 Competency for - Storage Management Specialist II
Proficiency Level - 5

11 general skills or competencies (Job family competencies) for Storage Management Specialist II

1 Job Family Competencies – Technical Troubleshooting
Proficiency Level -2
Skill definition-Utilizing the latest approaches and advanced tools to anticipate, diagnose, and resolve technical issues and concerns.
Level 1 Behaviors
(General Familiarity)
Documents procedures and best practices used in conducting technical troubleshooting.
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Level 2 Behaviors
(Light Experience)
Documents and escalates complex technical issues from prompt troubleshooting.
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Level 3 Behaviors
(Moderate Experience)
Researches possible avenues and best tools to deliver prompt troubleshooting to technical issues.
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Level 4 Behaviors
(Extensive Experience)
Provides training for service team in performing basic troubleshooting of complex technical issues.
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Level 5 Behaviors
(Mastery)
Designs system troubleshooting tools to improve efficiency in dealing with technical issues.
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2 Job Family Competencies – Business Continuity
Proficiency Level -2
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Compares the difference between contingency and business continuity plans.
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Level 2 Behaviors
(Light Experience)
Documents risk assessment processes to support the development of an IT business continuity plan.
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Level 3 Behaviors
(Moderate Experience)
Executes disaster recovery plans to meet organizational business continuity requirements.
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Level 4 Behaviors
(Extensive Experience)
Evaluates business continuity plans to ensure effectiveness in responding to incidents.
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Level 5 Behaviors
(Mastery)
Develops and drives business continuity protocols to minimize disruption to business operations.
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3 Storage Management Specialist II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Storage Management Specialist II
Proficiency Level - 4
5 Competency for - Storage Management Specialist II
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Storage Management Specialist II

1 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
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Level 2 Behaviors
(Light Experience)
Utilizes specific approaches and tools for checking and cross-checking outputs.
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Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
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Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
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Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
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2 Core Competencies – Time Management
Proficiency Level -2
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Lists basic planning tools and applications used in tracking and organizing time and tasks visually.
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Level 2 Behaviors
(Light Experience)
Follows an updated calendar to list and complete tasks and assignments according to priority level.
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Level 3 Behaviors
(Moderate Experience)
Works closely with colleagues to identify and reduce interruptions and barriers to time utilization.
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Level 4 Behaviors
(Extensive Experience)
Provides strategic direction to the workforce in managing time to avoid low-value work.
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Level 5 Behaviors
(Mastery)
Monitors the performance of business units to determine and eliminate deviations from priorities.
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3 Storage Management Specialist II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Storage Management Specialist II
Proficiency Level - 4
5 Competency for - Storage Management Specialist II
Proficiency Level - 5

Summary of Storage Management Specialist II skills and competencies

There are 1 hard skills for Storage Management Specialist II, Hardware Troubleshooting.
11 general skills for Storage Management Specialist II, Technical Troubleshooting, Business Continuity, IT Capacity Management, etc.
6 soft skills for Storage Management Specialist II, Attention to Detail, Time Management, Initiative, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Storage Management Specialist II, he or she needs to be skilled in Attention to Detail, be proficient in Time Management, and be proficient in Initiative.

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